
Optional API Operations
DoCapture API
76
SOFTDESCRIPTOR
(Optional) The soft descriptor is a per transaction description of the
payment that is passed to the consumer’s credit card statement.
If a value for the soft descriptor field is provided, the full descriptor
displayed on the customer’s statement has the following format:
<PP * | PAYPAL*><Merchant descriptor as set in the Payment
Receiving Preferences><1space><soft descriptor>
The soft descriptor can contain only the following characters.
Alphanumeric characters
- (dash)
* (asterisk)
. (period)
{space}
If you use any other characters (such as “,”), an error code is returned.
The soft descriptor does not include the phone number, which can be
toggled between the merchant’s customer service number and PayPal’s
customer service number.
The maximum length of the total soft descriptor is 22 characters. Of
this, either 4 or 8 characters are used by the PayPal prefix shown in the
data format. Thus, the maximum length of the soft descriptor passed in
the API request is:
22- len(<PP * | PAYPAL *>) - len(<Descriptor set in Payment
ReceivingPreferences> + 1)
For example, assume the following conditions:
The PayPal prefix toggle is set to PAYPAL* in PayPal’s admin
tools.
The merchant descriptor set in the Payment Receiving Preferences
is set to EBAY.
The soft descriptor is passed in as JanesFlowerGifts LLC.
The resulting descriptor string on the credit card would be:
PAYPAL*EBAY JanesFlow
T
ABLE A.13 DoCapture Request Fields
Field Description
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